PowWeb has been in the web hosting business quite a while. Established in 1999, the organization is still near. Presently, they are an EIG-owned organization, alongside numerous other web hosting providers. In any case, despite everything they operate independently of their parent organization.
PowWeb's dependability of late appears to be everywhere. For some, PowWeb still provides reliable web hosting. For others, however, PowWeb's services have declined strongly as the years have gone by.
PowWeb exclusively deals in shared hosting, at a competitive beginning price of $3.88 per month. The organization additionally has taken the strange move of offering just a single arrangement to customers. People and independent companies who are not all that tech astute may discover this kind of straightforwardness appealing.
Review of PowWeb: Pros and Cons
Aces
One Plan, One Price
Most web hosting providers offer a plethora of designs for potential custoemrs to choose from. PowWeb goes against this trend, offering a single arrangement to its customers. This arrangement offers everything a customer could need: unlimited circle space, information transfer, and bandwith.
Your Web address and website builder are included at no extra charge. The package additionally comes eCommerce ready, requiring insignificant setup on your end. Other features that the single PowWeb hosting plan includes are one-tick installer scripts and unlimited email accounts.
PowWeb's control panel of choice is vDeck, which is standard for most EIG web has. You can likewise select month to month or yearly service contracts. Be that as it may, like other web has, you'll get somewhat of a markdown in the event that you agree to accept a longer-term contract.
Furthermore, PowWeb has the standard money back guarantee of 30 days. Similarly likewise with its one arrangement, one price, PowWeb keeps pace with the competition. PowWeb's servers are load balanced, keeping up a consistent and reliable connection for all users. Astounding spam and infection protection are additionally included in the arrangement.
No nonsense, On Purpose
This arrangement may especially appeal to private companies and people. There's not a great deal of extras or special features one can't discover elsewhere. However, it seems that in PowWeb's case, that may kind of be the point. Keeping things simple is exactly what some customers need.
PowWeb just offers shared hosting in this single arrangement. Customers who need shared hosting will be reassured, however, that PowWeb is dedicated to this line of business. PowWeb stays with what they know and what they excel at. For customers who are not huge devotees of change, PowWeb could be a decent choice after all.
Great Security Features
Security features are additionally included in the single arrangement package. SiteLock, a service that safeguards servers against malware, comes with your arrangement directly toward the begin. The program can likewise recover your files on the off chance that you get infected with an infection.
Greater Access To Resources
PowWeb operates independently of its parent organization, EIG. Be that as it may, it enjoys the benefits of being backed by such a large partnership. With access to a greater measure of resources than if it was operating solo, PowWeb can provide further insurance against server outages and other adverse events.
In-House Infrastructure
The organization has developed its very own in-house infrastructure. This infrastructure is completely managed by their very own programmers, fitting their web hosting software and automation to the customer's needs. No outsiders are involved whatsoever in the operation of their servers. Some customers may feel reassured that there's no middleman.
Active Forums
Customer bolster is available all day, every day by means of live talk, phone and ticket. They likewise have an extensive discussions page where users can post their questions and comments. Staff additionally post announcements about once every few months in these discussions. It's no substitute for a proper customer bolster ticket, however.
CONS
Numerous Customer Complaints
Several PowWeb reviews on the internet cite some especially concerning issues. Several customers raised unethical practices. Many pointed out that PowWeb sneakily raised fees without informing them first.
Numerous PowWeb customers have likewise reported issues regarding credit cards and cancellation. On the off chance that a credit card expires and isn't updated by the next billing cycle, your record can get terminated with no earlier cautioning.
Apparently, unlike most other companies, PowWeb does not advise customers to update expired card data. So in the event that you don't remain on top of your record data as a PowWeb customer, you could lose your record entirely.
A third issue that customers have had problems with is leaving PowWeb. All records are auto-renewed, regardless of what your preferences are. In the event that customers whine, they're offered an upgrade – which doesn't make much sense considering that they just have one arrangement choice.
More Expensive Than It Seems
For the features they offer, PowWeb can get expensive really quick. Currently, the advertised price of their arrangement is $3.88 per month. However, on the website, this price is labeled as a "sale," with the regular price listed as $11.95 per month.
For unlimited plate space and domains, even $11.95 per month doesn't seem excessively terrible. In any case, several competitors offer comparative features for much lower regular estimating. Other hosting providers offer prices as low as $3 to $5 per month for a comparative arrangement.
Hidden Fees
Despite the fact that they have a money back guarantee, you'll have to pay a fee of $35 on the off chance that you cancel after these 30 days. After the initial 30 days, you should give something like a month's notice before shutting your record. On top of everything, the money back guarantee possibly applies in the event that you pay by means of credit card. No other methods will be reimbursed even in the event that you cancel inside the initial 30 days.
Limited Services
You'll discover restrictions to PowWeb's services. The organization does not offer migration and transfer services. Nor do they offer backup services, in any event to the extent a prospective customer can tell. In the event that you run with PowWeb, you should need to do your own backups to be safe.
Not all that good Performance
PowWeb guarantees the vague measure of "excellent" uptime. Normally servers will be running at 99.9% uptime. That is simply keeping pace with competitors. Be that as it may, stacking times tend to be moderate, the same number of customers have reported.
Their control panel isn't like other control panel applications out there. Customers may have a troublesome time exploring this new control panel, which is apparently very different from cPanel. Different is one thing, however user friendliness is another. For some customers, the vDeck control panel is less intuitive and user friendly than the standard cPanel.
Dated Website
Some people may not give much idea to esthetic appeal. Others can be more discerning in their taste. On the off chance that you visit www.powweb.com, the principle page appears to have scarcely changed since 1999. The format and shading scheme very much reminiscent of that era. Some may not wish to change their design and format to fit the style of the times.
Be that as it may, most websites change their look every once in a while. PowWeb's web design has been in need of a makeover for quite a while, and doesn't give a decent impression of how hosted sites may look and capacity under their purview.
This sense of datedness isn't just limited to their website. The official PowWeb YouTube channel flaunts just a single video. With a pixelated picture and blocky textual style, this single video was cheaply, inadequately produced. Realized in 2009, the video is additionally quite old. You can watch the video for yourself here:
One can't judge an entire organization by a single video. In any case, the absence of effort put into advancing themselves and refreshing their image speaks volumes about their dedication to the bleeding edge. Rather than keeping up with or even ahead of the times, PowWeb seems perfectly content to remain in 1999.
Poor Customer Support
Some of these issues might be forgivable if PowWeb had stellar customer support. Unfortunately for the customer, they don't. Customer bolster is available 24 hours per day, however a great part of the team has been outsourced. So the knowledgeability of the help team is more hard to vet.
Nor is the care staff itself especially helpful or brief with assistance. Numerous reviews cite grievances with customer support. Some customer bolster staff aren't even sufficiently knowledgeable to help customers.
In the event that PowWeb customers just complained about customer support, this wouldn't necessarily be a flag of poor management. However, considering the various issues customers have with PowWeb, the setbacks of customer support don't seem so outrageous.
The Verdict
PowWeb's one arrangement, one price makes it emerge among other shared hosting providers. In any case, that is about it. Every one of the features and valuing structure pretty much come standard in comparative plans. What's more, after that first year, the price is increased very nearly four-crease. Then it doesn't look like such an attractive host provider after all.
Then again, has, for example, Hostpapa give you significantly more for your money. Their two cheapest plans remain on equal balance with PowWeb's one arrangement, and you get a 45-day money back guarantee. With several tiered plans, Hostpapa gives your site space to develop, so you won't have to change providers if your site gets too huge.
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